SUSTAINABILITY HIGHLIGHTS
P.E.T.A.L.S SCORE
50%
APPROVED
September 2024
MATERIAL
50% Recycled 50% Organic Cotton
CERTIFIED
MADE IN
Morocco
PACKAGING
Recyclable Packaging
GREENWASH GUARANTEED
Greenwash Guarantee
What is the Greenwash Guarantee?
Our Greenwash Guarantee is our industry-first guarantee that this product has been truly sustainably.
We stand by our work and put out money where our mouth is - if this product is ever found to be greenwashed then we'll give you back any money we made by selling it without hesitation.
Check out our Greenwash Guarantee.
Challenge This Product
If you believe that this product is greenwashing or our details are incorrect then please get in touch.
We welcome whistle-blowing to keep us honest and accountable to this planet. Please message us to open a challenge >>>
Any product found to be misrepresenting their sustainability credentials will be removed from HOAP with immediate effect.
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.
Sustainability Scores
How HOAP Works
We independently audit and verify the sustainability of every product that features on HOAP using our proprietary sustainability evaluation system P.E.T.A.L.S
One of the many aspects of Sustainability is Quality - the ability to perform as intended and endure. We measure this through our community and aim to ensure that the products you buy are the best possible.
P.E.T.A.L.S Scores
P.E.T.A.L.S is an ever growing evaluation system with over 50 points across 6 core categories:
- Production
- Ethos
- Transport
- Accreditations
- Labour & Workforce
- Social Responsibility
For a product to feature on HOAP, it must score a point in every category.
If we're going to save this planet...
We need to buy better.
Our P.E.T.A..L.S scores are designed to help you do that by adding transparency to a dirty industry.
Like a small child, P.E.T.A.L.S is growing at a rapid rate and therefore as we add more depth to her evaluation, scores may change.
The premise will always stand true though - scoring in every category is essential.
Shipping & Returns
Green shipping
We send all our packages with the greenest delivery network possible - this does not mean slowest however and aim to deliver to you in 2-4 working days as standard
We offer express shipping if required and will aim to select the greenest network to deliver here.
Our standard network is Royal Mail (due to the lowest gCO2 per parcel) but we're constantly evolving.
We avoid EvRi where we can.
Order tracking
As soon as we receive your order we'll confirm it and when it's been dispatched we'll send a tracking confirmation code to you by email, SMS or Whatsapp.
We aim to communicate with you how is easiest for you so please ensure your preferences are up to date.
Stress Free Returns
As much as we aim for you to buy less but buy well, we appreciate in this world that not everything suits or fits everyone - so we made our returns easier.
We offer 90 day returns money as long as all tags are on and it has never been warn or used.
All returns in 30 days will be refunded cash, returns 31-90 will either be exchanged free of charge or be refunded with equivalent store credit minus an admin fee of £3.00
Please feel free to get in touch if we can help at all.
Get in touch
We really value our customers trying to help our mission of saving this planet so, should you need any help with either a delivery or return then please contact us by any of the below:
Email: help@hoap.co
Whatsapp: +447553160131
About Us
Independently Owned
I'm Matt, the Founder of HOAP.
HOAP is a small, entirely independently owned platform so that no one can change our ethos or put profits before our mission.
It means we can stand by our word and Guarantee what we do. Always
Our Mission
Our mission is to help save this planet period.
We believe that small, easy changes to better products on everyday decisions done at scale can make a huge difference.
Combine this with innovation to drive speed and I believe we have a chance but time is against us.
Our Profits
We use our profits for two things:
- To impact more people through the growth of HOAP
- Investment in saving this planet - We, like Patagonia, aim to fund activism but also Innovation. We believe that technological advancement will allow us to reduce our impact and restore our planet faster.